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FAQ
Frequently Asked Questions
General
Shipping & Returns
We know our location can be a little tricky, so here’s how to get to us:
➡️ Go to the far left entrance of the building (near the dumpsters)
➡️ Head inside
➡️ We are the second door on the left
➡️Unit D9
If you get turned around, just call us—we’ve got you! 🖤
📞 704-292-5832
Most products will let you pick the specific item you want including size and stone material. Some items will be intuitively selected for example the mini items. We have large quantities of our smaller items and do not label them individually. If there is a specific stone you must have after you have ordered please send us a message and we will do our best to fill that item.
Yes. We sell genuine crystals and minerals. We also carry some man-made items, like opalite and goldstone, and we label them clearly.
At Get Stoned Crystal Co, we want you to be informed about the crystals you purchase from us. We provide detailed information about each crystal, including its physical characteristics, metaphysical properties, and suggested uses on cards when you order. Each product will have some information about the crystal as well. You can also reach out to us directly with any questions you might have.
We understand that there are times when you may be looking for something very specific, and that a custom piece may be the answer to your needs. Unfortunately, we are unable to offer custom pieces at this time. We apologize for any inconvenience this may cause and appreciate your understanding. We do our best to provide a wide selection of pieces that meet a variety of needs, and we are continuously updating our inventory to make sure we have something for everyone. If you have any questions or concerns, please don't hesitate to contact us, and we will do our best to assist you. Thank you.
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